Your perfect satisfaction with your online transaction is important to us!

Within 14 days of the item’s delivery date, we will gladly accept an exchange for an unworn item. Any item being exchanged must be in brand-new, unused condition.

We don’t provide the option of a refund.

Any of the following situations will result in a free replacement of your item:

We sent you the incorrect item.
The product has a flaw.
The merchandise was harmed in transit.
Returns of orders must be made in the original packing.

Please be aware that as customized goods are made specifically for you, they cannot be returned.
Shipping costs apply to exchanges that are made internationally.

Please contact us at with your exchange details in order to move your exchange along.